Contact — Sky City

We aim to reply within two business days (Monday–Friday, AEST). Messages sent on a Friday evening or over the weekend usually land in the inbox on Monday morning. Urgent account, deposit or withdrawal issues are not something we can help with — those go to Sky City support directly.

The fastest way to reach the editorial desk is by email at `hello [at] sky-city.bet`. Please include which page on the site your question is about, so the right editor picks it up. If you are reporting a broken link, a wrong number on a bonus, or a promo that no longer exists on the operator side, a one-line note with the page URL is enough — we will fix it.

We do not run a contact form right now — too much spam from the ones we tried. Email works, and it keeps the trail on both sides. If you want to attach a screenshot, email is fine for that too — put the page URL in the subject line so the right editor picks it up quickly.

Press, podcast, or reference requests: put media in the subject line and name the publication. We can speak to our methodology, how we pick the bonuses we recommend, and what we think Australian players should check before signing up at any casino, Sky City included.

Affiliate partnerships, content syndication and ad placements: put business in the subject line. We review partnerships on a case-by-case basis and only work with operators who are legal for Australian players and transparent about their terms.

We answer questions about the guides on this site — which bonus is live, which payment lands fastest, how to find a promo code, and what the mobile app does or does not support. We do not answer questions about your personal Sky City account, your wager history, or a specific withdrawal — the operator has your details and we do not.